氣喘和 COPD 支援

Individual care to help you control asthma or COPD symptoms.

If you have trouble managing asthma or COPD symptoms, a case manager can really help. You’ll get a customized treatment plan and medicine to: 

• Manage flare-ups.
• Reduce symptoms. 
• Let you stay active.

個案管理

Do you or a loved one have a serious health problem? If so, our case managers are in your corner. They will:

• Explain medical terms in plain language.
• Coordinate your doctor appointments.

Your case manager will stay with you on your medical journey. He or she will:

• Think beyond your medical needs.
• Make sure you have support at home.

So you can focus on getting better.

Cell Phone

No Cost Smartphones and Service Plans

We want you to stay connected with easy and dependable access to health care services. If you qualify for the UnitedHealthcare MyHealthLine™ program, you can get a smartphone and a monthly service plan at no cost. (Or you can get a service plan for your current phone.)

Plus you get extras just for being a member of UnitedHealthcare Community Plan!

醫師選擇

You get to choose a primary care physician (PCP) who is your main doctor. 使用醫師查詢來查看您的醫師是否在我們的網路內。

如果您還沒有主治醫師，或是您的主治醫師不在我們的網路內，我們可以協助您找到在您附近的醫師。

您的主要照護醫師 (PCP) 就是為您提供下列服務的主治醫師：

• 預防照護。
• 在您生病或受傷時為您治療。
• 針對您的特殊健康問題，將您轉診給專科醫生。

牙齒保健

Checkups and dental care are covered for members up to age 21.

• Checkups and dental care are covered for members through age 20.
• Emergency (members 21 and older have a $1,000/year limit)
• Routine preventive and therapeutic services (ALTCS members 21 and older have a $1,000/year limit)

Exams and cleanings every six months help teeth and gums stay strong and healthy. If there is a dental problem that needs to be fixed, that’s covered as well.

設備和用品

您在家中的健康和安全很重要。

我們的計劃承保您的醫師開立的醫療器材。這些可能包括下列用品：

• 醫療用床
• 氧氣罐。
• 助行器或輪椅。

聽力照護

Trouble hearing can affect everyday life in many ways. Our plan includes services and support to help protect the hearing of members up to age 21.

我們承保：

• 檢查、治療和檢測。
• 助聽器。

Home Meal Delivery

Proper nutrition is essential to good health. Yet you may not be able to safely fix meals for yourself at home. If that’s you, we can arrange for additional meal services. 

住院

此計劃支付所有與住院相關的費用。您只管放心治癒即可。

我們的計劃承保：

• 照護。
• 用品與設備。
• 治療。
• 診斷檢驗和檢查。

在您離開醫院後仍可獲得關懷。We make sure you get follow-up care, if needed, to continue healing at home.

居家照護

Support and personal care where you live, if needed.

翻譯人員

醫師和您需要相互瞭解，無法說流暢的英文會造成困難。We can arrange for a medical interpreter to help with your appointment.

We also have people at member services who speak more than one language. 我們可請到能夠說您的語言的人員，

語言幫助

You can get information translated into your preferred language. 你只需提出來。免費提供該項服務。

藥物

Our plan includes prescription drugs and refills.

我們還承保醫師開立藥方中的成藥。

And we make getting your medicine easy. You can fill your prescriptions at:

• Local network pharmacies.

保戶服務

Health insurance is complex. Now you have someone you can call. We can answer your questions simply and completely Monday - Friday from 08:00 to 17:00 local time.

We help you find:

• 醫師。
• 藥房。
• 醫院或其他保健設施。
• 當地資源。

精神健康

心理健康與身體健康一樣重要。我們同時為兩者承保。

所需照護為 100% 承保，無共付額。這些包括：

• 行為治療。
• 物質濫用治療。
• 藥物。

護士熱線

在不方便的時間發生醫療問題和疾病。When you have questions about your health, you can call a trained nurse 24/7 at 1-877-440-0255.

Our Nurse Hotline nurses will:  

• 聽取您的症狀。
• 引導您進行自助照護。
• 建議您看醫生或到緊急護理中心看診。
• 幫助您了解什麽時間應該掛急診。

個人照護

Your safety at home is our focus. That is why we conduct home visits for those needing extra help to stay at home.

During this visit we:

• Understand your personal needs.
• Provide minor home modifications, such as ramps and bathroom safety devices.
• Set up emergency monitoring, if needed.
• Arrange for personal care attendants.

留看護理

您家中有照護您的家人或朋友嗎？如果是這樣，我們也希望能支援他們的辛苦工作。所以我們提供留看護理，讓您的護理人員休息一下。留看護理為照護人員提供了時間，讓他們可以離開他們關愛的或需要特殊照護的家人。

社會服務

Sometimes a person’s health and safety requires help from community programs.

We help members connect to community services. Here they can get information about a variety of programs, like:  

• Food and housing assistance.
• Community child care.

They can help members get much needed relief in many ways. 

載送

Our plan provides trips to and from medical appointments. 

視力照護

Eye exams, frames and lenses including replacement and repair are covered for members under the age of 21. 

康復看診

康復看診可以幫助您保持健康。這些檢查可以及早發現健康問題並進行治療。預防保健服務包括：

• Checkups for adults.
• 施打例行預防針和檢測。
• 乳房攝影檢查。

You will not have a copayment for preventive care.