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Washington Apple Health (Medicaid) 僅限行為健康服務 (BHSO)

Medicaid

Our plan offers a range of behavioral health benefits. These include mental health and substance use disorder treatment services. View the benefits below to see all that it offers. It's for people who meet income and eligibility requirements for Apple Health (Medicaid) and receive physical health services some other way.

To find out if you qualify, visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

我們還可以幫助提供口譯服務,包括美國手語。To ask for help, please call 1-877-542-8997, TTY 711, Monday through Friday, 08:00 to 17:00

  • Washington Apple Health (Medicaid) Behavioral Health Services Only (BHSO) 投保步驟
  • 檢查資格 (開啟範本視窗)

承保福利和特點

行為保健

行為健康與身體健康一樣重要。You are eligible for behavioral health services, also called mental health services.

Behavioral health services can help you with personal problems that may affect you and your family. 這可能包括壓力、憂鬱、焦慮,或濫用藥物或酒精。

Your physical health benefits are from another medical carrier. If you already have a Primary Care Provider (PCP), talk to them today about any health or behavioral health problems you have. We will coordinate your mental health and substance use disorder treatment services with your physical health treatment provider, if necessary.

You don't need a referral from your PCP to see behavioral health specialists in your plan or to access substance use disorder treatment services.

There are some treatments and services that need preapproval before you can get them.

搜尋行為健康提供者

Required care is 100% covered. If you need behavioral health care UnitedHealthcare Community Plan can help coordinate your care.

我們承保:

  • Evaluation and assessment
  • Medication management and monitoring
  • Individual and group counseling
  • Peer support
  • Family counseling
  • Education about mental health, treatments and medications
  • Rehab case management
  • Withdrawal management (detox)
  • Opiate replacement treatment
  • 病例管理

Additional mental health resources can be found here. 獲得您所需的均衡、支援和照護,過最健康的生活。

You may also be eligible for additional grant funded services such as care coordination, family hardship services and recovery support services. These provide comprehensive community-based services that supplement your current benefits.

If you need help finding mental health services or if you feel that your rights have been violated, please call your Regional Behavioral Health Ombuds. An Ombuds is someone who is hired to assist you with any difficulties with your services or with getting services. Services are free and all information is kept confidential.

For more information on services available, please refer to your Member Handbook:

Member Handbook (英文)
Member Handbok (Español)
Member Handbook (俄語)
Member Handbook (漢語)
Member Handbook (越南語)
Member Handbook (Korean)
Member Handbook (Ukrainian)

如果我發生行為健康危機,該怎麼辦?

You are always covered for a behavioral health emergency. 急症是指突發、威脅生命、有疼痛或其他嚴重症狀,須即刻治療的行為健康病症。You may have a mental health, drug, or alcohol use emergency.

急診服務在美國任何地方都屬於承保範圍。If you think you have a life threatening emergency, call 911 or go to the nearest hospital location where emergency providers can help you.

在緊急事件之後,請儘快致電聯繫我們,以便安排後續行為健康照護。
A mental health crisis is a moment when someone's behavior can put themselves or others in danger, especially if they do not get help, such as:

  • 威脅要或提到傷害自己或自殺一事
  • 感覺絕望
  • 感覺到憤怒或無法控制的怒氣
  • 感覺受困,彷彿沒有出口
  • 投入衝動的行為
  • 感覺焦慮、激動或無法入睡
  • 酒精或藥物使用增加
  • 對朋友和家人疏離
  • 遭遇劇烈的情緒起伏
  • 找不到活著的理由

危機處理服務:
如果認為自己發生緊急情況,不論您身在何處,請撥打 911,或前往最近的醫院,讓急診醫療提供者幫助您。在緊急事件之後,請儘快致電您的醫師或行為健康服務提供者,以便安排後續照護。

If you are experiencing a mental health crisis, your ID card has a phone number to access crisis services in your area. Our list of crisis services phone numbers are available in 英文 and Español

以下是其他行為健康服務和危機介入聯絡人:

For a State Crisis Lines directory, visit: https://www.hca.wa.gov/health-care-services-supports/behavioral-health-recovery/mental-health-crisis-lines

Washington Recovery Help Line: 1-866-789-1511
線上: http://www.waRecoveryHelpLine.org

Teen Link: 1-866-833-6546
線上: http://www.866teenlink.org

Suicide Prevention: 1-800-273-8255
聽障專線 (TTY) 使用者:1-800-799-4TTY(4889)
線上: http://www.suicidepreventionlifeline.org

Additional health resources can be found here. 獲得您所需的均衡、支援和照護,過最健康的生活。

Member Handbook (英文)
Member Handbok (Español)
Member Handbook (俄語)
Member Handbook (漢語)
Member Handbook (越南語)
Member Handbook (Korean)
Member Handbook (Ukrainian)

Do you or a family member have a serious health problem? If your health needs qualify then our care managers are in your corner. They will:

  • Explain medical terms in plain language.
  • Coordinate your doctor appointments.
  • Provide your care team with your medical records.
  • Interpreter Services are available. If needed, you can have an interpreter present at yours or your child's behavioral health visits.

Your care manager will stay with you throughout the medical journey. He or she will:

  • Think beyond your medical needs.
  • Make sure you have support at home.

View Advance Directives in 英文 | Español.

獲得額外承保福利和支援。您可以依賴:

  • Language Help. Connect to a translator through Member Services.
  • Interpreters. Have an interpreter with you at your child’s behavioral visits.
  • 戒煙。 協助您戒菸的輔導員和用品。
  • Member Services. Your benefit questions are answered 24/7.
  • WISe. Wraparound with Intensive Services (WISe)

For information on additional benefits and services you may have please contact the Health Care Authority at 1-800-562-3022, TTY 711.

Choice of Behavioral Health Provider

Your Behavioral Health Provider

You can get a wide range of treatments and services for mental health and substance use disorder. You do not need a referral from your Primary Care Provider (PCP) to see a network behavioral health provider or to access substance use disorder treatment services.

Use the Doctor Lookup tool to find behavioral health providers near you.

Your Primary Care Provider (PCP)
This is the person you should see for most of your care. These services are not covered by this plan. You receive access to these services some other way. Talk to your PCP about any behavioral health concerns you may have. Your PCP can help you decide the right options for you.

翻譯人員

Your behavioral health provider and you need to understand each other. 無法說流暢的英文會造成困難。We can arrange for an interpreter to be at your appointments.

我們也有保戶服務人員會說不只一種語言。我們也許會有會說您語言的人,或者他們能將您轉接至我們的口譯服務,其提供超過 170 種語言。

語言幫助

You can receive information in your preferred language. 你只需提出來。We also have people at our customer service centers who speak more than one language. 我們也許會有會說您語言的人,或者他們能將您轉接至我們的口譯服務,其提供超過 170 種語言。

保戶服務

有時候您可能需要一些協助,以瞭解您的健康照護選擇。加入我們的計劃,有問題時便可打電話詢問。我們將簡潔完整地回答您的問題。

我們還可以協助您尋找:

  • Mental health providers.
  • Substance use disorder treatment services.

Mental Health Services for Children and Youth

Problems such as depression and anxiety can also be challenging for children and teens.

There are no costs for covered services. We have therapists and doctors for youth and teens that can address their specific behavioral health or substance use disorder. Help get them extra support to live a heathier life.

Look for behavioral health providers or call 1-877-542-8997, TTY 711

其他資源

Teens can connect with teens during specific hours: 866-833-6546teenlink@crisisclinic.org, www.866teenlink.org

No Cost for Covered Services

Get the quality health care you deserve at no cost for covered services. 將可獲得:

  • Care from highly skilled and compassionate behavioral health providers.
  • Treatments at respected facilities.

護士熱線

When you have questions about your health care, you can call a nurse 24 hours a day, 7 days a week: 1-877-543-3409 (TTY 711).

我們的護士將:

  • 聽取您的症狀。
  • 協助自我照護。
  • Advise you about getting the type of care you need.
  • Help you know when to go to the emergency room or urgent care clinic.

戒煙

You know the bad health effects of smoking. You know you need to quit. We support you while you quit with coaches and supplies. The only thing you won't get from us is a lecture. Call 1-866-QUIT-4-LIFE (1-866-784-8454) Or visit www.quitnow.net

載送

Get a ride – at no cost to you - to and from health care locations. That includes trips to:

  • Doctor or behavioral health provider visits.

Apple Health pays for transportation services to and from needed non-emergency health care appointments. If you have a current ProviderOne services card, you may be eligible for transportation. Call the transportation provider (broker) in your area to learn about services and limitations. Your regional broker will arrange the most appropriate, least costly transportation for you. See the list of brokers

保戶資源

檢視可利用的資源 (開啟範本視窗)
Washington Apple Health / UnitedHealthcare logos

深入了解

Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

投保資訊

Visit Washington Healthplanfinder site for more information on eligibility and enrollment

Washington Healthplanfinder 計劃

致電我們:
1-855-923-4633 / 1-855-627-9604 / TTY: 711

口譯服務

我們還可以幫助提供口譯服務,包括美國手語。

致電我們:
1-877-553-0098 / 聽障專線 (TTY):711

週一至週五,當地時間 08:00 至 17:00

投保步驟
獲取詳細資訊。

The Washington Behavioral Health Services Only (BHSO) plan specialists can answer questions and help you enroll.

致電我們:
08:00 to 17:00 pacific time, Monday – Friday

口譯服務

我們還可以幫助提供口譯服務,包括美國手語。

致電我們:
1-877-553-0098 / 聽障專線 (TTY):711

週一至週五,當地時間 08:00 至 17:00

保戶資訊

您可享有權限登入我們的保戶專屬網站。列印 ID 卡等。請參閱下方我們的手冊。

保戶網站

保戶手冊

Getting Started Guides

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